Terms and Conditions

 

1. General Information

By using our services, you agree to these Terms and Conditions. These terms govern your use of the website and the services provided by Doctor.Translated.

 

2. Services Provided

• Our service is designed to offer educational summaries based on medical information you submit.

• Doctor.Translated does not provide medical advice, diagnosis, or treatment.

• While we strive for accuracy, you are responsible for verifying the information and consulting your healthcare provider before making decisions.

 

3. Eligibility and Use

• You must be 18 years or older, or have parental consent, to use our services.

• You must use our service in accordance with the guidelines and refrain from submitting any inappropriate or offensive content.

 

4. Delivery & Timeliness

• We aim to provide summaries within 2 business days of receiving your submission unless otherwise noted.

• Delivery times may vary during peak times or for custom requests. We will notify you if a delay occurs.

 

5. Submission Guidelines

• We reserve the right to decline submissions that are inappropriate, irrelevant, or out of scope of the service.

• Please submit clear, concise information to ensure the best possible educational summary.

 

6. Intellectual Property

• All content produced by Doctor.Translated, including summaries, articles, and reports, is the intellectual property of Doctor.Translated and cannot be copied, shared, or resold without permission.

 

7. Modifications to Terms

• By continuing to use our service, you agree to accept the latest version of our Terms and Conditions.

• We may update or modify these terms at any time, and the changes will be effective immediately after they are posted.

 

 

Privacy Policy

 

1. Information Collection

• We collect submission details, optional contact information, and usage data to provide and improve our services.

• We respect your privacy and only use this information for the purpose of delivering the requested educational summary.

 

2. Data Protection

• We do not sell or share your personal data with third parties.

• We will take reasonable steps to ensure your data is secure and protected.

 

3. Personal Identifiers

• To protect your privacy, please avoid submitting personal identifiers (e.g., full names, government IDs, or sensitive health data beyond what’s necessary).

 

4. Data Deletion

• You can request the deletion of your data by contacting us at support@doctortranslated.com. Please note that data deletion may impact your ability to use certain services.

 

 

Return/Refund Policy

 

1. No Refunds

• Due to the digital and educational nature of our product, all sales are final.

• We do not offer refunds, but we are committed to ensuring customer satisfaction.

 

2. Support

• If something isn’t right or you have concerns, please email us at support@doctortranslated.com. We’ll do our best to address any issues or misunderstandings.

 

 

Digital Product Policy

 

1. Digital Products

• Our products are 100% digital—no physical goods will be shipped to you.

• After purchase, you will receive your summary within 2 business days.

 

2. Usage Restrictions

• All content provided is for personal educational use only. You are not allowed to resell or redistribute any part of the summaries or materials.

• The content is non-transferable, meaning it is intended only for the original client.

 

3. Revisions

• While revisions aren’t guaranteed, if there’s been a miscommunication or error on our part, we’ll do our best to make it right.

• If a revision is requested, we will do our best to accommodate it promptly.

 

 

Limitation of Liability

• To the fullest extent permitted by law, Doctor.Translated shall not be held liable for any damages, including indirect, incidental, or consequential damages, arising from the use or inability to use our services.

• Our total liability, whether in contract, tort, or otherwise, shall be limited to the amount paid by you for the specific service that gave rise to the liability.

 

 

Governing Law and Jurisdiction

• These Terms and Conditions are governed by the laws of Australia.

• Any disputes related to these Terms will be resolved under the exclusive jurisdiction of the courts in South Australia, Australia, regardless of where you reside or how you access our services.

 

 

Contact Information

• If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@doctortranslated.com.